Shipping and delivery

Shipping costs

Within the Netherlands: free shipping on orders over €30,-. For smaller orders we charge a shipping contribution of €2,95. To Belgium and Germany we offer free shipping for orders over €50,-. For smaller orders we charge a shipping contribution of €4,95.

 

Currently we ship to:

  • The Netherlands
  • Belgium
  • Germany

If your country is not listed above, we do not ship to it at the moment. Please note that we will add countries to this list in the coming months, so check back here in a couple of weeks to see if anything has changed.

 

Delivery time

In most cases if you have placed your order before 16.00, you will receive the package the next working day. But for Germany we count one extra day. We will do everything to make sure your package will come on time. However, it is possible that there is a delay due to unforeseen circumstances. You will always get a tracking number, you can use to follow your package online.
Order which are placed before 16.00:

The Netherlands 1 working day
Belgium 1 working day
Germany 2 working days

 

How do we ship?

Most of our packages will be shipped by DHL. For the Netherlands, Belgium and Germany the shipment procedure is as follows:

If you are not at home when the DHL courier arrives, your package will be offered to your neighbors. If this is not possible, your package will be delivered the next day in the same manner. If you (or your neighbor) are not able to receive the package that second time either, the package will be waiting for you at the nearest Parcel shop. The address of that location will be on the note that you will find in your mailbox. You then have two weeks to pick it up from there. After those 2 weeks, the package will be returned to our central warehouse.